I rename the files when I download them.Īccording to the scanner's page, you need to use the Epson drivers to make it work, so the software has to be there. Version 9.0.0 is the same file name as version 9.0.27 which is the same file name as 9.0.79. You have to go to the front page of Vuescan and not the scanner page, although I believe the scanner's page can tell what OS you're using and provides the link to the latest version.Īlso, Hamrick doesn't care to rename his version. I hope this time he does.Įlegant shock edited this topic ages ago. He hasn't responded to any of my emails in the past. I am running a fairly recent version of Mac's OSX on a laptop I bought just a few years ago, so it is within the era of 64 bits. Because when does Vuescan work, and I've done a few scans, I shut it down and then get a strange error message from my V500 software saying that it wasn't able to open. I almost suspect that my Epson V500 software may be the culprit. I didn't see any option for a 64 bit / 32 bit version.Īnd it is still freezing up. Well I went to the Vuescan page and reloaded the software. Thanks so much! I'll give it a try and see what happens!!! Turns out it was the firewall blocking Vuescan from phoning home, which apparently needs to happen the first run after an update or installing. Did you load the correct one? Good luck.ģ2 bit will work on 64 bit computers but not the other way around. I see there is a 32 bit and a 64 bit version. If unsuccessful, contact / Make sure you have the information they request in order to help you. I would reload the software, making sure you are getting the correct software for your computer. And then, when I try to send an error report to Apple, the error report always fails. I have to use Force Quit to shut it down.

I get a small box that pops up with the Vuescan information on it, but then the whole thing freezes up. My latest of MANY problems with this software is this: Vuescan will NOT open at all after I upgraded to version 9.0.79 on my Macbook running OSX. I am seriously regretting my decision to purchase Vuescan.

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